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Last updated: 14 June 2026
The Polish-language version of these terms is binding; this is a courtesy translation.
These Terms set out the rules for using the online shop operated on the miriammay.com platform, in particular the conditions for concluding and terminating contracts (placing orders) and the complaint procedure. The website is owned by Iwona Miecznikowska, conducting business under the name PRAMATKA Iwona Miecznikowska, ul. Leśna 117B, 05-083 Wyględy, Poland, NIP: 5272173349, REGON: 015161131 (the „Seller”).
Contact: [email protected]. Communication with the Consumer is by e-mail.
Definitions: Seller — the website owner; Consumer — a natural person making a purchase for purposes not directly related to their business or profession; Website — the sales platform at https://miriammay.com/.
The Website allows the purchase of products around the clock — personal-development workshops, mentoring, meditations and individual sessions, held online or live. Detailed prices, the programme and any stay-related costs are each time provided in the description of the given product.
Using the Website requires a device with Internet access and an up-to-date web browser with JavaScript and cookies enabled. The Seller is not liable for technical problems or limitations of the User's hardware or software that prevent or hinder use of the Website.
A purchase requires reviewing the purchasing rules, the price list (prices in PLN, including VAT) and these Terms. The contract is concluded upon placing the order, which is fulfilled without undue delay. The Consumer may choose proof of purchase (electronic or paper invoice, receipt), providing the data needed to issue it.
Online products are delivered by granting access in the User's account and sending information to the e-mail given in the order; live events — in the manner, time and place stated in the description.
The Consumer has the right to withdraw from the contract within 14 days of its conclusion (for live events — until the date stated in the description), without giving a reason, by sending a statement to [email protected] (or in another manner sufficiently expressing the intention to withdraw). A model withdrawal form is available on request.
Digital content. Pursuant to Art. 38(1)(13) of the Consumer Rights Act, the right of withdrawal does not apply if performance (granting the content or access) began with the Consumer's express and prior consent, after being informed of the loss of the right of withdrawal and acknowledging it. The Consumer gives this consent during checkout; once access is granted, the right of withdrawal expires.
Upon effective withdrawal the Seller returns all payments received without undue delay, no later than 14 days from receiving the statement, using the same payment method the Consumer used (unless they agree to another method at no cost to them). For live events the Seller may withhold a deposit in the amount and on the terms stated in the event description. The Seller promptly confirms receipt of the withdrawal statement electronically.
The right of withdrawal also does not apply in the other cases listed in Art. 38 of the Consumer Rights Act, including for services with characteristics specified by the Consumer or closely related to their person.
The Seller is liable to the Consumer for the lack of conformity of goods and of digital content or services with the contract, on the terms set out in the Consumer Rights Act. A complaint may be filed at [email protected] or in writing: PRAMATKA Iwona Miecznikowska, ul. Leśna 117B, 05-083 Wyględy, Poland.
A complaint should include: full name, contact details (e-mail, phone, address), the subject and reason for the complaint, and — for written complaints — a signature. Complaints are handled without undue delay, no later than within 14 days; the Seller informs the Consumer of the outcome at the address provided. Where justified, the Consumer is entitled to repair, bringing into conformity, a price reduction or withdrawal from the contract on statutory terms.
The Consumer may use out-of-court methods of handling complaints and pursuing claims, e.g. through the district (municipal) consumer ombudsman and the Office of Competition and Consumer Protection (uokik.gov.pl).
The controller of personal data is the Seller. Data is processed to fulfil the order and for the purposes set out in the Privacy policy available on the Website.
These Terms apply from the date of publication on the Website and form an integral part of the contract concluded with the User. The Seller reserves the right to amend the Terms; registered Users will be notified electronically 30 days before changes take effect. Changes do not worsen the legal position of Consumers, and orders started before the changes are fulfilled under the previous rules.
Matters not covered here are governed by Polish law, in particular the Civil Code, the Act on providing services by electronic means, the Consumer Rights Act and the GDPR.
Questions? Write to: [email protected]
The organiser is PRAMATKA Iwona Miecznikowska, ul. Leśna 117B, 05-083 Wyględy, Poland, NIP: 5272173349 (the „Organiser”). A course, workshop or webinar may be used by a natural person aged 18+ with full legal capacity, as well as businesses and other entities (the „Participant”).
Courses are held online and available to buy at any time. The access period is stated in the description of the given course. Payment is processed via the miriammay.com online shop.
Only the Participant may use the course. Sharing login credentials and materials with third parties is not allowed. Using all or part of the course for one's own activity is possible only with the Organiser's written consent.
The Participant acknowledges that the course is educational, not therapeutic, and takes full responsibility for their physical and emotional health during and after the course. The course does not include individual consultations.
The course includes access to content on the course page, in accordance with the programme and scope stated in the given course description. Course content includes in particular text, video and audio materials, meditations, written work and personal practices, and additional materials.
The Participant may download text content for personal use, to return to it at any time, undertaking not to share it with third parties. Use of materials is voluntary.
The Participant gains access to materials once payment is credited; login details are sent by e-mail. Using the course requires a device with Internet access. The Organiser is not liable for technical problems on the Participant's side.
Purchasing the course constitutes acceptance of these Terms, consent to the provision of services by electronic means, and consent to the processing of personal data in accordance with the GDPR and applicable law. The Organiser is not liable for the consequences of the Participant providing false or incomplete data.
The Organiser is the sole holder of copyright to the course content. Use and sharing of materials may take place only with the Organiser's written consent. The Participant undertakes to maintain confidentiality and not to distribute the presented content.
A Participant who is a Consumer has the right to withdraw from the contract within 14 days, subject to the rules on digital content. Pursuant to Art. 38(1)(13) of the Consumer Rights Act, if access to the course began with the Participant's express and prior consent, after being informed of the loss of the right of withdrawal and acknowledging it, the right of withdrawal expires once access is granted, and the amount paid is non-refundable.
Any technical breaks may result from force majeure. Matters not covered here are governed by the Civil Code and the Consumer Rights Act.
